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Keynote Speakers

A big television personality, a spirited celebrity chef, and an award-winning travel industry CEO — 2018’s NEFS keynote speakers shared their unique and audacious approaches to business and food.
2019 schedule coming soon.

Stephen Kaufer

Stephen Kaufer President & CEO TripAdvisor, Inc.

Steven Kaufer’s proven business success and the impact he’s made on the hospitality industry have inspired many NEFS attendees. In a fireside chat with Jenny Johnson, co-host of NESN’s Dining Playbook, at NEFS 2018, Kaufer shared his insights into how consumers research and choose restaurants, and why it’s so incredibly important for restaurants to understand the diner’s selection process in today’s digital environment. He offered strategies for online marketing and stressed the importance of managing online reputation. Attendees walked away with tips on how to get the most out of their listing on TripAdvisor and other valuable online advertising advice.

Chef Robert Irvine

Chef Robert Irvine Host, Restaurant Impossible

Chef Robert Irvine’s passion for food, philanthropy and healthy eating hit home with attendees during his keynote at NEFS 2018. He showcased one of his favorite recipes, shared the inspiration behind his non-profit organization, The Robert Irvine Foundation, and honored the military and service members. Attendees learned new cooking techniques and gained insights into running successful restaurant operations. Irvine’s book signing gave audience members the chance to meet the Food Network star up close as he shared some additional words of wisdom with each attendee.

Jon Taffer

Jon Taffer Host and Executive Producer Taffer Media, Bar Rescue

During his NEFS 2018 keynote presentation, Jon Taffer, the dynamic international celebrity star of Bar Rescue, and hospitality industry guru, imparted his no-holds-barred approach to helping restaurants and bars reach their full potential. He shared his proven strategies to take business to the next level. From marketing strategies including new customer programs, frequency programs, and spend building programs, to ways to establish a positive emotional connection with guests, attendees received tactical ideas they can apply to their own business. Taffer’s bold keynote address gave attendees the inspiration and “can do” motivation to help take their operation to the next level.